FreighAI vs Quotiss
Quotiss is freight rate management and quoting software for freight forwarders. It takes your ratesheets off Excel and sends a branded quote your customer can accept. Its own FAQ says the product stops there.
FreighAI starts somewhere else. Every email your company receives is read, understood and turned into a task for the right person, with the answer already drafted. Your team approves. Nobody lives in the inbox any more.
Where Quotiss is the better fit, this page says so. Every Quotiss statement here was checked against Quotiss’s own pages on 3 September 2026.
- 01If you are looking at Quotiss as an alternative, the difference is scope. Quotiss is a quoting and rate tool for your sales desk. FreighAI runs the daily work of the whole company. The overlap is the quote, and it is real.
- 02Quotiss is stronger on rates. Tariff templates by mode, named ocean-carrier connections, local charges and margins in one database. It publishes its prices and you can start the same day.
- 03Quotiss also puts a quoting widget on your own website. FreighAI has no equivalent, and customer self-service portals stay in your own systems.
- 04Quotiss says its scope ends when the customer accepts the quote. Booking and operations, including track and trace, are not part of it, in its own words.
- 05FreighAI reads every company mailbox, does the legwork behind each email, and hands a named person a finished task to approve. It carries on into booking, tracking, carrier bills and collection.
- 06Several areas are not described in Quotiss’s published material. Ask about them. Silence is not absence on this page.
What Quotiss does well
Quotiss is clear about what it is. In its own words it is a practical tool for freight forwarders, which simplifies and automates the sales process, structured from freight procurement to sales to performance reports. It was built by people who came out of container shipping, it is priced openly, and its FAQ states where the product stops. That last part is rarer than it should be.
Tariffs upload from templates, one each for FCL, LCL, AIR and LTL, compatible with most carrier ratesheets. Spot rates go in on the go. Freight rates and local charges live in one database, local charges are automated for frequently used locations, and default margins are set for services and clients. Archives of historic rates and sent quotes stay searchable. FreighAI does not present rate management as a separately named area with this much detail.
Maersk Spot is in every plan. Direct connections to your contract and spot rates with CMA CGM, Hapag-Lloyd, MSC, ZIM, COSCO, Evergreen, ONE, ECULINE and SHIPCO/SSC come on request, with WebCargoNet on the larger plans. FreighAI’s published live carrier connections are DHL, FedEx and UPS, read through your own credentials. If your business runs on those ocean-carrier contracts, Quotiss names them and FreighAI does not.
Quotiss publishes three plans at USD 129, 99 and 69 per seat per month. The 99 plan needs 20 active accounts and the 69 plan needs 50, so a small forwarder pays the 129 rate. There is no setup fee, a 14-day trial that needs no card, one month’s cancellation notice and onboarding support in every plan. It says you can start uploading ratesheets and sending quotes on the same day. FreighAI does not publish prices. We scope the first workflow, integration requirements and implementation plan with your team. A small forwarder who wants to try something this week can do that with Quotiss.
Quotiss describes an interface for your site that lets your customers quote freight rates without the involvement of your sales team, with margins per client, route, product and contract. FreighAI has nothing equivalent. Customer self-service portals stay in your own systems.
One tool for the quote, one platform for the work around it
The overlap is real and it sits in one place. Turning an enquiry into a priced quote the customer accepts. Quotiss says its scope ends there. FreighAI treats the quote as one of several things arriving by email each day, next to agent rate replies, cargo questions, carrier bills and payment chasers. So this page compares quoting closely and states the scope honestly everywhere else.
The ratesheet, or the mailbox
The difference shows up in where each product starts, and in how much of the job it stays for.
Quotiss publishes its business process as four steps. Upload your freight rates and local charges. Prepare and send instant freight quotes. Follow up on the sent freight quotes. Analyse your sales performance. That is a pricing desk’s day, and Quotiss handles it neatly.
FreighAI’s starting point is the mailbox, not the ratesheet. It watches every company mailbox, pricing, operations, tracking and accounts, and follows each conversation from start to finish. It works out what each email is and what it needs, then takes the action that message calls for. It writes the reply, creates the task, and puts it in front of the right person in the right department, beside the original conversation. Your team approves. They do not compose, forward, file or chase. The reply goes out in their name.
The email is only the start. The real time goes on what comes after it. Find the rate on the carrier’s site. Check the tracking in another tab. Open the TMS for the job. Look up what you charged this customer last time. Forward it to operations and wait. Chase the agent, or forget to. FreighAI does all of that itself. It pulls your rate cards, checks the carrier, looks up the customer’s history, reads the shipment status, and talks to your TMS or accounting system. It chases what has not come back. It passes the work from pricing to operations to accounts, with the email and everything it found attached. Nobody forwards it. Nobody re-keys it. Nobody asks for an update. Then it puts the finished piece in front of the right person, with the reply already written.
Where email fits
Quotiss integrates with email so quotes and campaigns go out from the system. Reading the mailboxes that pricing, operations, tracking and accounts already work in is not described in Quotiss’s published material, checked September 2026. Test that line rather than assume it.
After the customer says yes
Quotiss is explicit. Its commercial process ends when the customer accepts the quote. The open API, and the priced TMS or FMS connection on the larger plans, are how that accepted quote reaches whatever does the next part.
FreighAI carries on from there. A won quote becomes a job on its own, fully filled in. It answers “where is my cargo?” on the customer’s own thread, from carrier status, for approval. It reads a carrier bill and matches every airway bill back to its job, checking line by line before it is booked. Work passes from pricing to operations to accounts with the email and everything it found attached. Nobody forwards it, re-keys it or asks for an update.
A narrow tool is not a lesser tool. It is quicker to buy, quicker to learn and often deeper in the one thing it does. A platform earns its keep only when the same enquiry has to reach operations and accounts without anyone re-keying it.
- Every company mailbox, every department
- Each conversation turned into a task for the right person
- The legwork behind the email
- Booking and job orders
- Carrier-bill matching and collection
- Tariff templates for FCL, LCL, AIR and LTL
- Named ocean-carrier rate connections
- Local charges and default margins
- A quoting widget on your own website
- Published per-seat pricing
What happens to one enquiry in FreighAI
An enquiry arrives. FreighAI reads it, notices the weight is missing and asks for it. It pulls your rate cards, checks the carrier for a live rate, and emails your agents for the lanes you do not hold, then chases them until they reply. It drafts the quote with your margin rules and what that customer paid on that lane last time. Your pricer approves and it goes. It follows up. When the customer pushes back, the counter-offer is already drafted. When the quote is old, it expires. When it is won, the job is created.
Where the rate can be fetched without waiting on a person — a carrier API, a portal read in the background, or your own uploaded rate cards — a priced quote goes out in 10–15 minutes instead of 1–2 hours. That holds for ocean and air just as it does for express; the mode does not change it. Where a lane has to be priced by another agent or over the phone, the wait belongs to whoever is answering — not to the software. FreighAI still writes the RFQ, chases the reply, and turns whatever comes back into a priced, margin-checked quote the moment it lands.
need DHL quote Gurugram → Ajman, 72kg, by Friday. urgent pls 🙏
Hi Marco — DHL Express, AED 425 + AED 35 handling. ETA Thu·18:00, valid 24h. PDF attached.
- 01EnquiryLands in the mailbox your customer writes to. Nobody opens a quoting tool.
- 02Missing detailThe gross weight is absent. The email asking for it is written.
- 03Rates gatheredYour ratesheets, the carrier, then every agent for lanes you hold no price on.
- 04Drafted quoteYour margin rules, and what this customer paid on this lane in April.
- GATEPricer approvesPriya reads it beside the thread. It sends in her name.
- 06Follow-upThe chaser goes out on the same conversation, with nobody reminded.
- 07Counter-offerThe customer asks for less. The revised price is already drafted.
- 08Won, then handed onThe job is created and operations picks it up with the thread attached.
At Infinity Logistics, average response time fell from more than 60 minutes to about 15 minutes, and the win rate rose from 35% to 73%. Those are one customer’s attributed results, not a promise to every business.
Where the two differ
Every row is checked against public documentation. Where they do something we do not, the row says so.
- Freight rate database and local charges
- FreighAI
- PartialYour rate cards are pulled when an enquiry needs them
- Quotiss
- YesOne database of rates and local charges, with templates for FCL, LCL, AIR and LTL
- What to verify
- Quotiss wins this row. Upload one real ratesheet to each
- Named ocean-carrier rate connections
- FreighAI
- PartialThe published live carrier connections are DHL, FedEx and UPS, on your own credentials
- Quotiss
- YesMaersk Spot in every plan, with nine more carriers and consolidators named on request
- What to verify
- Quotiss wins this row. Name your top three rate sources and ask both
- Published prices you can read before a call
- FreighAI
- NoTerms are quoted per workflow after scoping
- Quotiss
- YesUSD 129 per seat per month, falling to 99 at 20 active accounts and 69 at 50, with no setup fee
- What to verify
- Quotiss wins this row. Ask FreighAI for terms on the same workflow
- Start on your own, the same day
- FreighAI
- NoThe first workflow, connections and plan are scoped with your team
- Quotiss
- YesA 14-day trial with no card, and ratesheets uploaded the same day
- What to verify
- Quotiss wins this row. Decide if you want to try, or to be implemented
- Customers price freight on your own website
- FreighAI
- NoCustomer self-service portals stay in your own systems
- Quotiss
- YesThe Quotiss Online Widget, with margins per client, route, product and contract
- What to verify
- Quotiss wins this row. Ask what a customer sees on your site
- Reads every company mailbox, every department
- FreighAI
- YesPricing, operations, tracking and accounts, each conversation followed to the end
- Quotiss
- Not establishedEmail integration sends quotes and campaigns. Inbound mailbox coverage is not described in Quotiss’s published material, checked September 2026
- What to verify
- Show an operations or accounts thread, not only a quote
- Reads the enquiry from any format
- FreighAI
- YesPDF, Excel, Word, forwarded email, WhatsApp, photos and scans
- Quotiss
- Not establishedRatesheet templates are described. Reading an inbound enquiry and its attachments is not described in Quotiss’s published material, checked September 2026
- What to verify
- Send the same three attachments to both
- Asks for what is missing
- FreighAI
- YesSpots the gap and drafts the email asking for it
- Quotiss
- Not establishedNot described in Quotiss’s published material, checked September 2026
- What to verify
- Send an enquiry with the weight left out
- Emails every agent for a lane and chases the quiet ones
- FreighAI
- YesOne request to every agent, route and charge lines filled in, then chases
- Quotiss
- Not establishedNot described in Quotiss’s published material, checked September 2026
- What to verify
- Price a lane you hold no rate for
- Drafts the counter-offer
- FreighAI
- YesWaits for approval when the customer pushes back on price
- Quotiss
- Not establishedNot described in Quotiss’s published material, checked September 2026
- What to verify
- Reply to the quote asking for a lower price
- Quote expiry, versions and follow-up
- FreighAI
- YesExpires on its own, every version kept, chasers run on the same conversation
- Quotiss
- PartialQuote status tracking, automated deal-status follow-up and searchable archives are described. Automatic expiry is not described in Quotiss’s published material, checked September 2026
- What to verify
- Ask what happens to a three-month-old quote
- Sales pipeline and reporting
- FreighAI
- YesThrough the Sales CRM and quotation products
- Quotiss
- YesA CRM module and Sales Analytics and Reports, with real-time numbers
- What to verify
- Compare what your sales manager sees on Monday morning
- A person decides before anything reaches the customer
- FreighAI
- YesThe reply is drafted, your pricer approves, it sends in their name
- Quotiss
- YesYour salesperson builds the quote and sends it
- What to verify
- Ask each to show the exception path live
- Won quote becomes a job, then booking and tracking
- FreighAI
- YesThe job is created fully filled in, and cargo questions are answered on the customer’s own thread
- Quotiss
- NoQuotiss states this itself. Its process ends with the customer accepting the quote, and booking and operations, including track and trace, are not part of the product
- What to verify
- Ask where the accepted quote goes next, and what carries it
- Hand-offs between departments, carrier bills and collection
- FreighAI
- YesWork passes to operations and accounts with the email and everything it found attached
- Quotiss
- Not establishedHand-offs, carrier bills and collection are not described in Quotiss’s published material, checked September 2026
- What to verify
- Follow one enquiry from pricing to operations to accounts
- Works with the system you already run
- FreighAI
- YesStandalone or alongside an existing TMS or ERP
- Quotiss
- YesAn open API, with API integration to your TMS or FMS priced on the larger plans
- What to verify
- Ask what the connection costs and what it actually moves
“Not described” means Quotiss’s published material did not establish the answer when it was checked in September 2026. It never means Quotiss lacks the capability. The one “no” is a limit Quotiss states itself, in its own FAQ. Close any row that affects your decision in the demonstration.
The enquiry arrives as a finished task, not a mailbox.
In Quotiss your salesperson opens the quoting tool and builds the quote. In FreighAI the enquiry has been read, the missing detail asked for and the rates gathered. What your pricer opens is the decision.
- One place for every kind of emailThe enquiry, the agent’s rate reply and the carrier bill all arrive the same way.
- The legwork is already doneRatesheets pulled, the carrier checked, two agents asked, April’s price looked up.
- Approve, not composeYour team approves. They do not compose, forward, file or chase. The reply goes out in their name.
need DHL quote Gurugram → Ajman, 72kg, by Friday. express.
packing list attached. urgent pls 🙏
Pls quote for shipment as below. Confirmed pkg dims attached, IEC docs to follow…
Which one you should actually pick
If nobody should ever choose the other product, this page would not be worth reading. Here is where each genuinely wins.
- the problem you are buying for is the quote document itself, built faster and looking the same across the company,
- your rates come from the ocean carriers Quotiss names, and a direct connection to those carriers is the deciding requirement,
- you want a price on the website, a trial this week and a subscription you can stop with a month’s notice,
- you want your customers to price freight themselves on your own site, without your sales team touching it, or
- your sales desk needs rate templates, local charges and margin defaults more than help with the rest of the inbox. Choosing Quotiss on those grounds is a sound product-fit decision.
- the real cost is not writing the quote but everything around it, the missing detail, the quiet agent, the counter-offer, the chasing,
- you want the team out of the mailbox, with each conversation turned into a task for the right person in the right department,
- the same enquiry has to reach operations and then accounts without anyone forwarding or re-keying it,
- the work after the quote matters, booking and job orders, cargo questions, carrier bills and payment collection, or
- you want the first workflow to run standalone, with the option to work alongside your records later. Keep your TMS for the records. FreighAI runs the work around them.
FreighAI’s central proposition is: Same team. 5x more business. That is the intended value position, not a measured customer result. Decide from demonstrated workflow fit, on your own enquiries.
Can FreighAI and Quotiss coexist?
Yes, more comfortably than most pairs on this site, because Quotiss draws its own boundary. Quotiss would own the ratesheet database, the carrier connections and the quote document. FreighAI would own the mailbox, the legwork and everything after acceptance, handing the priced enquiry across through the open API.
Be careful about one thing. Both products can hold customer records, quote history and margin rules, so decide which is the source of truth before running them together. If the quote is your whole problem, one product is usually enough. If the inbox is your problem, a quoting tool will not reach it.
What should you test in both demonstrations?
Bring the same evidence to both suppliers:
- a ratesheet you actually use, in the format the carrier sends it,
- an enquiry with the weight missing, and one for a lane you hold no rate on,
- the margin rules you apply per client, per route and per contract,
- a live email thread from operations or accounts, with its history,
- the system that owns the job once the customer accepts, and
- a customer who comes back asking for a lower price.
Then ask each supplier one plain question. When the customer accepts, what happens next without a person doing it? That is where these two products separate.
Is the problem the quote itself, or everything around it?
A quoting and rate tool fixes this directly. Quotiss is a strong candidate.
This is FreighAI’s job. Every mailbox read, the legwork done, a finished task for the right person.
Common questions
Is Quotiss a TMS?
No. It describes itself as freight rate management software and a sales automation platform, and its FAQ says booking and operations, including track and trace, are not part of it. An accepted quote leaves through its open API to whatever handles the next step.
Does Quotiss read my inbox?
Its material describes email integration in every plan, so quotes and campaigns can be sent from Quotiss. Reading every company mailbox to find the work is not described in Quotiss’s published material, checked September 2026. Ask for a demonstration on an inbound thread.
Is FreighAI only a quotation product?
No. Quotation is its strongest production-proven workflow, but the same engine reads every company mailbox and assigns whatever it finds, in any department. It continues into booking and job orders, tracking, invoice reconciliation and payment collection.
Which one is cheaper?
Quotiss publishes per-seat monthly prices. FreighAI does not publish prices. We scope the first workflow, integration requirements and implementation plan with your team. Ask both for terms covering the same workflow, connections, volumes and support before comparing anything.
Can I keep Quotiss for rates and use FreighAI for the rest?
Through Quotiss’s open API that is plausible, and the coexistence section says how the split would work. Decide first which product owns customer records, quote history and margin rules, because both can hold them.
Do both keep a person in charge?
In Quotiss a salesperson builds the quote in a couple of clicks and sends it, so a person is in the loop by design. In FreighAI the reply is written and waits. Your team approves. They do not compose, forward, file or chase. The reply goes out in their name.
Does Quotiss cover air and road as well as ocean?
Yes. Its FAQ lists sea, rail, air and road, and its ratesheet templates cover FCL, LCL, AIR and LTL tariffs.
- Quotiss homepage — “a practical tool for freight forwarders, which simplifies and automates the sales process”; the website quote widget and its per-client, per-route margins; the 14-day trial. Named customers and their testimonial figures are not repeated hereverified 2026-09-03
- Quotiss How it works — the three steps, simplify, digitise and automate; “a Sales Automation Platform that structures the process from freight procurement to sales to performance reports”verified 2026-09-03
- Quotiss Benefits — one database of rates and local charges, automated local charges, default margins, searchable archives, CRM activity and deal-status trackingverified 2026-09-03
- Quotiss Pricing — the three published plans and their terms, email integration in every plan, the TMS or FMS connection priced separately, the carriers available on request, and the Online Widget definitionverified 2026-09-03
- Quotiss FAQ — the four modules; sea, rail, air and road; ratesheet templates for FCL, LCL, AIR and LTL; the open API; and the scope statement that the process ends with the customer accepting the quoteverified 2026-09-03
- Quotiss About — the mission and the team’s container-shipping and IT background. No headquarters, founding year or funding is stated, so none is asserted hereverified 2026-09-03
- Infinity Logistics customer reference, 15 May 2026 — response time and win rate, attributed to Infinityverified 2026-08-31
Quotiss’s named customers, their testimonial productivity figures, its accuracy claim and its return-on-investment calculator are deliberately not repeated. FreighAI claims come from the shared facts file, the M4 truth register and the signed Infinity Logistics customer reference of 15 May 2026. No unsupported feature absence is asserted against Quotiss.
Bring one enquiry from last week
Take the same enquiry to both demonstrations. The one with a missing weight, two lanes you hold no rate for, and a customer who came back asking for less. Watch who writes to your agents, who chases the one that goes quiet, and what happens the moment the customer says yes. Then send us that thread and we will show you what FreighAI does with it.