Cover any lane — even the ones you don't run directly.
The Partner Discovery Agent decomposes routes, ranks partners on real performance history, sends outbound RFQs, aggregates responses into one comparison view, and keeps your partner scorecard current — without you maintaining a spreadsheet.
Six capabilities. All of them concrete.
Partner discovery isn't a Rolodex — it's deciding fast and confidently when the customer's lane needs someone else's leg.
Decomposes routes leg-by-leg
Pune → Hamburg → Hamburg → Berlin. You cover the first leg directly; the second needs a partner. The agent identifies the gap and starts sourcing — without you noticing the seam.
Ranks partners on history, not vibes
Past quote response time · win rate on the lane · on-time performance · payment reliability · customer feedback. The agent's shortlist is data, not relationship guesswork.
Sends outbound RFQs in your voice
Drafts the partner RFQ in the relationship's preferred channel and language. Tracks who's responded, who's late, who declined. You see the dashboard, not the inbox sprawl.
Aggregates partner responses into one view
Five partner quotes back? The agent normalises currencies, validates terms, calculates landed cost on each, and presents the comparison — with its recommended pick and the reason.
Maintains partner scorecard automatically
Every quote · every booking · every delivery feeds back into the partner's record. Win rate, on-time %, average margin, customer complaints — all tracked passively.
Auto-onboards new partners cleanly
When you take on a new partner, the agent guides through KYC, agreement terms, payment cadence, preferred carrier list, and lane coverage. The next quote benefits immediately.
Four steps. One human gate.
The agent does the sourcing legwork. You make the call on the relationship.
Uncovered leg detected
The Quotation Agent flags a route segment you don't directly serve — partner needed.
Shortlist + RFQs sent
Ranks partners on the lane, drafts and sends outbound RFQs, tracks responses.
You pick the partner
Aggregated comparison view — landed cost, terms, partner reliability. Your call, with full context.
Partner booked, back to ops
Chosen partner confirmed. JO inherits the partner leg. Tracking Agent picks up.
Outbound RFQs can run Auto.Partner selection is always locked to Supervised — the relationship choice is yours, not the agent's.
Partner sourcing tasks in one bucket.
Every uncovered leg, every outbound RFQ, every aggregated response — queued, prioritised, ready for your decision.
- →JO awaiting partner sourcing
- →Lane segment + partner shortlist
- →Outbound RFQ status per partner
- →Aggregated response view ready when complete
No back-of-business-card directory. No “who covers Hamburg again?” question. No five separate WhatsApp threads to chase partner replies.
Partner data review — all responses, side-by-side.
When the partner RFQs come back, the agent normalises everything — currency, terms, lane coverage, landed cost — and surfaces the comparison.
- Normalised quotes — currency · terms · validity period
- Landed cost — partner rate + your margin + final price
- Reliability score — based on the partner's history with you
- Agent's pick — with reason (cost · history · capacity)
- Booking draft — ready to confirm after your approval
The relationship choice is always yours. Cost matters; the long-term partner record matters more.
Two catalogues. Always current.
The agent maintains both — the service-provider list (your freight forwarding partners) and the carrier list (the actual airlines, shipping lines, road carriers you use).
Freight forwarding partners — destination agents, origin agents, niche specialists. Lane coverage, reliability score, payment terms.
Airlines, shipping lines, road carriers — with rate windows, transit times, capacity history, API status.
The Partner Discovery Agent feeds your existing partner network.
WCA · JCTrans · CLP · your direct relationships — wherever your partners live, the agent reaches them in the channel they actually use.
WCA · JC Trans · CLP · Globalia and the regional networks your business already participates in.
Email · WhatsApp · partner portal — the channels your partners actually respond on.
Internal partner database — KYC, agreements, payment terms, preferred carriers — kept current automatically.
Partner-leg bookings flow back to your TMS as a coordinated multi-leg JO record.
Cover the lanes that used to need a phone call.
Most forwarders lose business on lanes they could have served — through partners they couldn't source fast enough. The agent closes that gap.
“Partner sourcing used to be a phone call and a hope. Now I see five normalised quotes in one screen, with my own history attached to each one.”
— Megha · Operations Manager · Infinity Logistics, Ajman
Once the partner is booked, the Tracking Agent handles the multi-leg shipment as one continuous customer story.
Your customer sees one shipment, one status thread — even when there are three carriers and a partner involved in moving it.
Stop saying “sorry, we don't cover that lane” — cover it.
Partner Discovery turns a lost-deal lane into a sourced lane in hours, not days. Pilot scope: discovery + quoting, or your specific lane-coverage gaps.