Agentic AI Is Unlocking New Growth for Freight Forwarders
The Interview World recorded a conversation at our stand. It was with Chinmay Aggarwal, our founder and chief executive. They published it two days later.
It covered the ground almost every visitor wanted to cover:
- What agentic AI does inside a forwarding office, rather than what the words suggest.
- Where the hours in a quotation really go. And which of them need a person at all.
- What happens to the people who do that work today. Owners ask this first. Vendors answer it last.
- What putting it in involves, from the rates to the mailboxes to the first reply somebody has to approve.
The published piece carries its own figures for one customer. The numbers we stand behind are the ones in our customer story. They come from a signed reference, and they are used everywhere on this site.