The conversation starts differently, depending on what you run today.
We sort forwarders by tech-maturity, not size. An Excel + Tally shop needs a different pilot from a forwarder running CargoWise. Pick the one that sounds like you.
Excel + Tally + WhatsApp shops
Spreadsheets for rates. WhatsApp for partners. Tally for invoices.
No TMS to rip out. No data migration. The fastest path from manual to agent-assisted — pick the one process that hurts most and let the agent take it.
Forwarders on legacy software
The system says one thing. Your team knows another.
You have software. The real work happens around it — WhatsApp, Excel, email. FreighAI bridges with what you've got and gives the team a single screen that matches how they actually operate.
Forwarders with an established TMS
Keep CargoWise · Logi-Sys · Kale · Shipsy · Magaya. Add intelligence.
FreighAI is TMS-agnostic. It bridges with your existing platform and adds the AI layer it doesn't have. Your TMS stays the system of record. FreighAI becomes the system of action.
Tech-maturity matters more than team size.
A 50-person forwarder on Excel + Tally has more in common with a 10-person Excel shop than with a 50-person CargoWise customer. The starting point — and the integration scope — is different for each.
The pilot scope changes by segment:
- 01Excel + Tally — pilot is mostly about installing structure where there was none. Integration scope is light.
- 02Legacy software — pilot is about bridging the gap between what the system says and what the team actually does. Integration scope is medium.
- 03Established TMS — pilot is layering AI on top of an existing system of record. Integration scope is heavier; the wins are bigger.
Not sure which segment you're in? Tell us.
The pilot consultation starts with us understanding where you are today — not pitching a generic deck. 30-minute call. Real scope.