Running Logi-Sys? Keep it, or move on.
Keep your TMS for the records. FreighAI runs the work around them.
Logi-Sys presents a broad freight-forwarding system for air and sea operations, documentation, customs filing, accounting and compliance. There are two ways in from here. Keep Logi-Sys, and FreighAI takes a different part of your day: the email. Or move on from Logi-Sys, and FreighAI becomes the system your team works in.
Every email your company receives is read, understood and turned into a task for the right person, with the answer already drafted. Your team approves. Nobody lives in the inbox any more.
- 01There are two ways in, and this page covers both. Keep Logi-Sys and add FreighAI around the email. Or move on from Logi-Sys and let FreighAI be the system your team works in.
- 02Logi-Sys is strong across most of a freight job: job records, bills of lading and airway bills, carrier rates, direct ICEGATE filing, accounting and statutory books. If it runs your operation well, keep it.
- 03The work that still lands in your inbox is a different problem. Enquiries, rate replies from agents, booking confirmations and “where is my cargo?” messages are read, answered and filed by people, one email at a time.
- 04FreighAI takes over that inbox and the work behind it. It reads each thread, finds the rate, checks the carrier, chases the agent, drafts the reply and puts a task in front of the right person. Your people approve. They do not compose, forward, file or chase.
- 05Reading an enquiry email into a quotation, chasing your agents for rates and drafting a counter-offer are not described in Logi-Sys’s published material, checked September 2026. That is where FreighAI starts.
- 06Keep Logi-Sys and it holds the job, the documents, the customs filing and the books. Move on and customs filing still needs your broker or your own filing software. Bring one real email thread and we will map either path on it.
Your Logi-Sys operation already carries important work
For a team using Logi-Sys, the system may already hold the whole operational record. Its published material describes master and house bills of lading and airway bills, manifests, delivery orders, consolidation, freight rate management, and vessel and container tracking. LogiCONNECT describes spot and contract rates from a large carrier panel with electronic bookings. LogiLENS reads trade documents such as bills of lading, airway bills, delivery orders, invoices, packing lists and customs papers into the system. Its customs pages describe direct ICEGATE filing of bills of entry and shipping bills, e-Sanchit and automatic duty calculation. Its financial pages describe automated bank reconciliation, WIP and accrual control, multi-currency accounting and credit limits. LogiTRACK gives your customers a branded portal for tracking, documents, invoices and bookings.
That breadth is a reason to define the boundary carefully, not a reason to call the system “legacy”.
Now look at the part of the day that never reaches Logi-Sys until a person carries it there. A customer enquiry arrives in pricing@ or on WhatsApp. Someone reads it, notices the weight is missing and writes back. Someone emails three agents for a rate and remembers to chase two of them. Someone drafts the quote, someone approves it, someone follows up, someone answers the customer who pushes back on price. A booking confirmation arrives in operations@ and a person keys it into the job. A “where is my container?” message arrives in tracking@ and a person looks it up and replies. A carrier bill arrives in accounts@ and a person matches it to the job.
Logi-Sys is where the record ends up. The inbox is where the work happens. So look at your actual day:
- Which enquiries and replies arrive by email or WhatsApp before anything exists in Logi-Sys?
- How many people touch a thread before the job is created?
- Which chasers and follow-ups depend on someone remembering?
- Which Logi-Sys record must remain the authoritative one?
- Air and sea job records, consolidation, vessel and container tracking
- Bills of lading and airway bills, manifests, delivery orders
- Direct ICEGATE filing, e-Sanchit and duty calculation
- Bank reconciliation, WIP and accruals, multi-currency, credit limits
Logi-Sys is where the record ends up. The inbox is where the work happens.
What would change with FreighAI?
FreighAI takes over that inbox. It watches every company mailbox, pricing, operations, tracking and accounts, and follows each conversation from start to finish. It works out what each email is and what it needs, then takes the action that message calls for. It writes the reply, creates the task, and puts it in front of the right person in the right department, beside the original conversation. Your team approves. They do not compose, forward, file or chase. The reply goes out in their name.
The email is only the start. The real time goes on what comes after it. Find the rate on the carrier’s site. Check the tracking in another tab. Open the TMS for the job. Look up what you charged this customer last time. Forward it to operations and wait. Chase the agent, or forget to. FreighAI does all of that itself. It pulls your rate cards, checks the carrier, looks up the customer’s history, reads the shipment status, and talks to your TMS or accounting system. It chases what has not come back. It passes the work from pricing to operations to accounts, with the email and everything it found attached. Nobody forwards it. Nobody re-keys it. Nobody asks for an update. Then it puts the finished piece in front of the right person, with the reply already written.
Your people work in FreighAI. Not in the inbox. Not in five browser tabs. Logi-Sys keeps the records.
Pricing, operations, tracking and accounts. Each conversation is followed from start to finish.
Works out what each email is and what it needs, then takes the action that message calls for. Pulls your rate cards, checks the carrier, looks up the customer’s history, reads the shipment status, and talks to your TMS or accounting system. Writes the reply, creates the task, and puts it in front of the right person in the right department, beside the original conversation.
Logi-Sys keeps the records. Your people work in FreighAI. Not in the inbox. Not in five browser tabs.
need DHL quote Gurugram → Ajman, 72kg, by Friday. express.
packing list attached. urgent pls 🙏
Pls quote for shipment as below. Confirmed pkg dims attached, IEC docs to follow…
The enquiry arrives. The quote is already drafted.
The enquiry arrives in pricing@ or on WhatsApp, before anything exists in Logi-Sys. That is the part of the day FreighAI takes over first.
- Reads the enquirySpots what is missing in an enquiry and drafts the email asking for it.
- Chases your agentsEmails all your agents for a lane in one go, with the route and charge lines filled in, then chases the ones who do not reply.
- Prices from historySuggests a price from what that customer paid on that lane before, within your margin rules.
Keep Logi-Sys, or move on.
You can keep the system you run today and add FreighAI around it, or move on from it and let FreighAI be your main system. Start with pricing and operations either way, and add the rest when you are ready.
Keep Logi-Sys. Add FreighAI around it.
Logi-Sys stays the system of record. FreighAI works the email around it: the enquiry, the agent chase, the tracking question, the carrier bill. Your people approve what goes out, and the records stay where they are.
- Nothing moves out of Logi-Sys. The job, the documents and the books stay the ones that count.
- FreighAI watches pricing@, operations@, tracking@ and accounts@ and hands each thread to the right person as a finished task.
- A won quote becomes a job on its own, and the agreed hand-off carries it to Logi-Sys.
- Quotation is the usual first workflow, because that is where the inbox costs a Logi-Sys team the most time.
- No connector is assumed. The scope names what passes between the two, and who does it by hand.
Move on from Logi-Sys. FreighAI becomes your main system.
If Logi-Sys is not earning its place, FreighAI can be the system your team works in. Start with pricing and operations. Add the rest when you are ready, and keep Logi-Sys running until you are.
- The enquiry and quotation screens. The enquiry is read, priced and drafted where it arrives.
- The job record. A won quote becomes a job on its own.
- Tracking replies. The customer who writes in is answered on their own thread.
- Carrier bill checking. Each airway bill is matched to its job before anyone books it.
- Payment chasing. The follow-ups go out on their own.
- The accounts you run day to day: customer invoices, carrier bills and what is owed.
- Customs filing. FreighAI does not file bills of entry or shipping bills and does not look up duty, so ICEGATE work stays with your broker or your own filing software.
- The warehouse, unless you run Binsy, the FreighAI warehouse product, which runs together with FreighAI.
- Road work: trips, routes, fleet and drivers.
- Electronic carrier bookings, if your team sends them from Logi-Sys today.
- A portal, if your customers use LogiTRACK to look things up rather than writing to you.
- The statutory side of the books, wherever your accountant files it.
- Shipping documents. Master and house bills, airway bills, manifests and delivery orders stay in Logi-Sys or your document tool. FreighAI reads them.
- Consolidation planning, if you group shipments in Logi-Sys.
- How long have you had Logi-Sys?
If you bought it in the last year or two and it is doing its job, keep it and add FreighAI around the email. If it has been there for years and people work around it, the second door is worth costing.
- Does your team work in Logi-Sys, or around it?
Watch one ordinary day. If most of the work happens in email and somebody types the result into Logi-Sys afterwards, you are already running two systems and paying for both.
- What would you lose if you moved on?
Write down the parts only Logi-Sys does for you. On this page that is customs filing, the warehouse, the road work and the customer portal. Each one needs a home before you move.
- What do your contract and your data say?
Two questions to put to your supplier in writing. When does the agreement end or renew, and how do you get your own data out, in what format and at what cost? We cannot answer either for you.
On its own, FreighAI runs your enquiries, quotes, jobs, tracking replies, carrier bills, payment follow-ups and your accounts. FreighAI does not file customs declarations. It treats customs as a service provider or agent, and your team adds and updates the filing details by hand.
Which parts of FreighAI might a Logi-Sys team use?
Quotation Agent
FreighAI reads the enquiry from email or WhatsApp. It spots what is missing in an enquiry and drafts the email asking for it. It emails all your agents for a lane in one go, with the route and charge lines filled in, then chases the ones who do not reply. It suggests a price from what that customer paid on that lane before, within your margin rules. Every version of a quote is kept, and the line that changed is shown. The reply waits for your pricer’s approval and goes out in their name.
Booking and Job Orders Agent
A won quote becomes a job on its own, fully filled in. Booking confirmations that arrive by email are read and turned into a task for the operations person who owns the thread. The boundary review decides what Logi-Sys needs from that job and which operational action stays supervised.
Tracking Agent
FreighAI answers “where is my cargo?” on the customer’s own thread, from carrier status, for approval. Your customers already have LogiTRACK to look things up; this is for the ones who write in instead.
Invoice Reconciliation
FreighAI reads a carrier bill and matches every airway bill back to its job, checking line by line before it is booked. Which Logi-Sys records this workflow can see, and whether the result returns to Logi-Sys, must be confirmed during technical scope.
Start with the one attached to a real burden in your inbox. Nobody needs every FreighAI area to make the first workflow worthwhile.
What happens to one enquiry
Take quotation as the first workflow, because it is where the inbox costs a Logi-Sys team the most time.
An enquiry arrives. FreighAI reads it, notices the weight is missing and asks for it. It pulls your rate cards, checks the carrier for a live rate, and emails your agents for the lanes you do not hold, then chases them until they reply. It drafts the quote with your margin rules and what that customer paid on that lane last time. Your pricer approves and it goes. It follows up. When the customer pushes back, the counter-offer is already drafted. When the quote is old, it expires. When it is won, the job is created.
Where the rate can be fetched without waiting on a person — a carrier API, a portal read in the background, or your own uploaded rate cards — a priced quote goes out in 10–15 minutes instead of 1–2 hours. That holds for ocean and air just as it does for express; the mode does not change it. Where a lane has to be priced by another agent or over the phone, the wait belongs to whoever is answering — not to the software. FreighAI still writes the RFQ, chases the reply, and turns whatever comes back into a priced, margin-checked quote the moment it lands.
The implementation scope then defines what approved information belongs in Logi-Sys and how that hand-off occurs. Nothing here assumes a particular connection or that every field is written automatically. We scope the first workflow, integration requirements and implementation plan with your team.
need DHL quote Gurugram → Ajman, 72kg, by Friday. urgent pls 🙏
Hi Marco — DHL Express, AED 425 + AED 35 handling. ETA Thu·18:00, valid 24h. PDF attached.
- 01Enquiry emailArrives in pricing@ or on WhatsApp
- 02Reads itAsks for what is missing
- 03RatesRate cards, carrier and agents
- 04Drafted quoteBeside the thread it arrived on
- GATEYour pricer approves
- 06Follow-upAnd the counter-offer, if the price is pushed back
- 07Won quoteBecomes a job on its own
- 08Logi-SysAgreed Logi-Sys hand-off
At Infinity Logistics, average response time fell from more than 60 minutes to about 15 minutes, and the win rate rose from 35% to 73%. Those are one customer’s attributed results, not a promise to every business.
What stays in Logi-Sys, what FreighAI adds and what must be scoped?
| Area | Stays in Logi-Sys | FreighAI adds | Decision required |
|---|---|---|---|
| Job and shipment records | Air and sea jobs, consolidation, vessel and container tracking | A won quote becomes a job on its own; the agreed hand-off carries it to Logi-Sys | Which record and identifier anchors the first workflow? |
| Documentation | Master and house bills of lading and airway bills, manifests, delivery orders; LogiLENS reads trade documents into the system | Reads PDF, Excel, Word, forwarded email, WhatsApp messages, photos and scans. Attachments are read as part of the thread | Which documents may FreighAI read or prepare, and who approves them? |
| Customs filing | Direct ICEGATE filing of bills of entry and shipping bills, e-Sanchit, duty calculation | Nothing. FreighAI does not file customs entries or look up duty | Does the first workflow need customs status for context? |
| Carrier rates and tariffs | Buy and sell tariffs, spot and contract rates from Logi-Sys’s carrier panel | Pulls your rate cards, checks the carrier, and emails and chases your agents for the lanes you do not hold | Which rate sources does the demonstration use? |
| The incoming enquiry and its follow-up | Inquiry and quotation tools, and whatever reminders your team has configured | Reads the enquiry email or WhatsApp message, asks for what is missing, drafts the quote and the counter-offer, follows up on the same thread, expires old quotes. Reading an enquiry email into a quotation and drafting a counter-offer are not described in Logi-Sys’s published material, checked September 2026 | What triggers the workflow, and which follow-ups move? |
| Customer communication | LogiTRACK portal for customers who look things up | Answers on the customer’s own thread, for approval, for customers who write in | Who approves, and where is the interaction recorded? |
| Accounting and statutory books | Bank reconciliation, WIP and accruals, multi-currency, credit limits, reports | Reads the carrier bill and matches each airway bill to its job before it is booked | Does the approved result return to Logi-Sys? |
| Warehouse and road | Goods-in to goods-out; trips, routes, fleet and driver allocation | Nothing. These stay in Logi-Sys | Not in scope for the first workflow |
| Where the team works | Logi-Sys screens for the record | The task screen: each thread beside the task it created, assigned to the right person in the right department | Which department mailboxes come first? |
| Hand-offs between departments | Logi-Sys screens and whatever reminders your team has configured | Work passes from pricing to operations to accounts with the email and everything it found attached. Nobody forwards it, re-keys it or asks for an update. | Which hand-offs come first? |
- Job and shipment records
- Stays in Logi-Sys
- Air and sea jobs, consolidation, vessel and container tracking
- FreighAI adds
- A won quote becomes a job on its own; the agreed hand-off carries it to Logi-Sys
- Decision required
- Which record and identifier anchors the first workflow?
- Documentation
- Stays in Logi-Sys
- Master and house bills of lading and airway bills, manifests, delivery orders; LogiLENS reads trade documents into the system
- FreighAI adds
- Reads PDF, Excel, Word, forwarded email, WhatsApp messages, photos and scans. Attachments are read as part of the thread
- Decision required
- Which documents may FreighAI read or prepare, and who approves them?
- Customs filing
- Stays in Logi-Sys
- Direct ICEGATE filing of bills of entry and shipping bills, e-Sanchit, duty calculation
- FreighAI adds
- Nothing. FreighAI does not file customs entries or look up duty
- Decision required
- Does the first workflow need customs status for context?
- Carrier rates and tariffs
- Stays in Logi-Sys
- Buy and sell tariffs, spot and contract rates from Logi-Sys’s carrier panel
- FreighAI adds
- Pulls your rate cards, checks the carrier, and emails and chases your agents for the lanes you do not hold
- Decision required
- Which rate sources does the demonstration use?
- The incoming enquiry and its follow-up
- Stays in Logi-Sys
- Inquiry and quotation tools, and whatever reminders your team has configured
- FreighAI adds
- Reads the enquiry email or WhatsApp message, asks for what is missing, drafts the quote and the counter-offer, follows up on the same thread, expires old quotes. Reading an enquiry email into a quotation and drafting a counter-offer are not described in Logi-Sys’s published material, checked September 2026
- Decision required
- What triggers the workflow, and which follow-ups move?
- Customer communication
- Stays in Logi-Sys
- LogiTRACK portal for customers who look things up
- FreighAI adds
- Answers on the customer’s own thread, for approval, for customers who write in
- Decision required
- Who approves, and where is the interaction recorded?
- Accounting and statutory books
- Stays in Logi-Sys
- Bank reconciliation, WIP and accruals, multi-currency, credit limits, reports
- FreighAI adds
- Reads the carrier bill and matches each airway bill to its job before it is booked
- Decision required
- Does the approved result return to Logi-Sys?
- Warehouse and road
- Stays in Logi-Sys
- Goods-in to goods-out; trips, routes, fleet and driver allocation
- FreighAI adds
- Nothing. These stay in Logi-Sys
- Decision required
- Not in scope for the first workflow
- Where the team works
- Stays in Logi-Sys
- Logi-Sys screens for the record
- FreighAI adds
- The task screen: each thread beside the task it created, assigned to the right person in the right department
- Decision required
- Which department mailboxes come first?
- Hand-offs between departments
- Stays in Logi-Sys
- Logi-Sys screens and whatever reminders your team has configured
- FreighAI adds
- Work passes from pricing to operations to accounts with the email and everything it found attached. Nobody forwards it, re-keys it or asks for an update.
- Decision required
- Which hand-offs come first?
This table is a discovery structure, not a connector specification.
The objections we hear most
“Will this duplicate features we already have?”
It could, if the first workflow is chosen carelessly. Logi-Sys already handles rates, documents, customs filing and books. The FreighAI scope must start where the work is still done by hand in the inbox: reading the enquiry, asking for what is missing, chasing agents, drafting the quote and the counter-offer, answering the customer who writes in. If Logi-Sys already solves a workflow well for your team, that is not the right starting point.
“Will our team have to keep both systems updated?”
No. The design names where the official record lives and how the approved result reaches it. Your people work in FreighAI for the email work and in Logi-Sys for the record. If a person must complete the final hand-off, that responsibility is visible rather than disguised as a connection.
“Do we have to get rid of Logi-Sys?”
No. You can keep the system you run today and add FreighAI around it, or move on from it and let FreighAI be your main system. Start with pricing and operations either way, and add the rest when you are ready. Most teams keep it. Keep your TMS for the records. FreighAI runs the work around them. If you would rather move on, this is the scope you get. On its own, FreighAI runs your enquiries, quotes, jobs, tracking replies, carrier bills, payment follow-ups and your accounts. FreighAI does not file customs declarations. It treats customs as a service provider or agent, and your team adds and updates the filing details by hand. The warehouse, the road work and the customer portal stay in Logi-Sys unless you find them another home. The section above sets out how to choose.
“Is the integration already finished for every Logi-Sys workflow?”
No universal claim is made. What FreighAI can read from or return to Logi-Sys is stated for the selected workflow, with its objects, direction, access and limits documented. A logo is not technical certainty.
“How quickly can we go live?”
The timeline depends on the workflow, access, sample data, approval rules, testing and connection requirements. FreighAI no longer uses a fixed pilot or go-live promise. The implementation plan follows the scope.
Common questions
Can FreighAI be my main system instead of Logi-Sys?
Yes, for the work on this page. On its own, FreighAI runs your enquiries, quotes, jobs, tracking replies, carrier bills, payment follow-ups and your accounts. What it does not do still needs a home. FreighAI does not file customs declarations. It treats customs as a service provider or agent, and your team adds and updates the filing details by hand. ICEGATE filing, duty lookup, the road work and the LogiTRACK portal stay where they are. The warehouse is the exception: Binsy, the FreighAI warehouse product, runs together with FreighAI today. Start with pricing and operations, and add the rest when you are ready.
Do we need to migrate historical Logi-Sys data?
Not automatically. A first workflow may need only selected current context, or it may run standalone. Any required historical data should be named and justified. We do not promise that nothing will ever move.
Can FreighAI write directly into Logi-Sys?
That answer must come from the confirmed scope for the selected workflow. This page deliberately does not invent read or write behaviour. The technical record states what is supported and what remains a team hand-off, and a Logi-Sys integration page follows only once those operations and limits are approved.
Which workflow should a Logi-Sys customer start with?
Start where work enters by email or WhatsApp, moves between people or waits for someone to remember. Quotation is the usual candidate. Booking confirmations, tracking questions or carrier bills may be more valuable for another team.
Will customer replies still be reviewed?
Yes. Your team approves every reply before it sends. Your team approves. They do not compose, forward, file or chase. The reply goes out in their name. Workflow-specific supervision rules are made visible during the demonstration and scope.
Does our team have to stop using email?
Your people stop working in the inbox; they do not stop using email. Customers and agents still write to your addresses. FreighAI reads those threads and brings them into the task screen, where the reply is drafted and waiting for approval.
- Logi-Sys — Freight Forwarding Management Solution: bills of lading and airway bills, manifests, consolidation, freight rate management, vessel and container tracking, operational accountingverified 2026-09-02
- Logi-Sys — LogiCONNECT: spot and contract carrier rates, electronic bookings, tracking and filingverified 2026-09-02
- Logi-Sys — LogiLENS: AI document reading for bills of lading, airway bills, delivery orders, invoices, packing lists and customs papersverified 2026-09-02
- Logi-Sys — LogiTRACK: branded customer portal for tracking, documents, invoices and bookingsverified 2026-09-02
- Logi-Sys — Customs Clearing: direct ICEGATE filing of bills of entry and shipping bills, e-Sanchit, duty and tax calculationverified 2026-09-02
- Logi-Sys — Financial Accounts: automated bank reconciliation, WIP and accrual control, multi-currency, credit limits, reportsverified 2026-09-02
- Logi-Sys — Warehouse: goods-in to goods-out, stock receipts, bay allocationverified 2026-09-02
- Logi-Sys — Transportation: trips, route planning, fleet, driver and vehicle allocationverified 2026-09-02
- Logi-Sys — Sales & Services: inquiry, quotation and tariff tools. Does not describe reading an incoming enquiry email into a quotation, chasing agents for rates, drafting a customer reply or drafting a counter-offerverified 2026-09-02
- Logi-Sys — AI & Innovation: LogiBRAIN, LogiLENS and LogiTRACK. Does not describe reading an incoming enquiry email into a quotation, chasing agents for rates, drafting a customer reply or drafting a counter-offerverified 2026-09-02
- Infinity Logistics customer reference, 15 May 2026 — response time and win rate, attributed to Infinityverified 2026-08-31
No Logi-Sys numerical outcome claim is repeated on this page. Where Logi-Sys is said not to describe something, the statement is limited to its published material on the date checked.
Start from one email thread your Logi-Sys team handled this week
Bring one real thread: an enquiry, a booking confirmation, a tracking question or a carrier bill. We will show what FreighAI would have read, asked, drafted and assigned, what stays in Logi-Sys, where your team approves and what the connection would need to support.