The company behind FreighAI.
Not our vision. The things you can check for yourself: who owns us, where we sit, who pays us, and who has signed for us.
- Company
- AggAiLabs Software Solutions Private Limited
- Product
- FreighAI
- Office
- Pune, India
- Register
- DPIIT DIPP232097
- Founders
- Chinmay Aggarwal and Saurabh Aggarwal
- Paid by
- Customers, not investors
- Markets
- India and the UAE
Things you can look up yourself
None of this needs our word for it. Every one of them sits somewhere outside this website.
The company
AggAiLabs Software Solutions Private Limited, with its head office in Pune, India. FreighAI is the product it sells. Two founders, Chinmay Aggarwal and Saurabh Aggarwal.
The government register
We are recognised by DPIIT under number DIPP232097. That is a public record and you can look it up without asking us.
A customer who signed for us
One of our customers put their own numbers in writing in May 2026 and let us publish them. Every figure on this website comes from that document, and we name them every time we use one.
Read the story→A published interview
The Interview World recorded a conversation at our stand and published it on 6 June 2026. Where its figures differ from ours, the ones on this site are what we stand behind.
Read it there→A stand you could have walked up to
India International Cargo Show 2026, New Delhi. Booth A3. The organiser's own exhibitor list names us, and the photographs are on this site.
See the show→The next one, already booked
transport logistic India 2027. Booth A 11, Hall 1, Jio World Convention Centre, Mumbai. Come and ask us anything you like.
Meet us there→We asked forwarders to show us one quote
In 2024 and 2025 we sat down with mid-market forwarders in India and the Gulf. We asked one question. Show us how a quote actually gets done.
The answer had the same shape every time. Five tabs open. WhatsApp on the phone. A rate card in Excel. An email thread. Tally on the other monitor. And one senior person holding the margin, the customer history and the agent to trust in her head, on every single quote.
None of that work lived in a system. It lived in an inbox, a browser and somebody’s memory. So the only way to handle more business was to hire more people.
That is the part we set out to take away. Not the judgement. The fetching.
- Carrier portal
- Rate card.xlsx
- Gmail
- WhatsApp Web
- Tally
A lot of noise. Very few real solutions.
Agentic AI in a working business is new. It is real, and it is being used in freight today. Almost all of it is being used by the largest companies in the world.
A forwarding business grows one shipment at a time. Every shipment brings more enquiries, more emails, more rates to find, more people to chase and more hand-offs between pricing, operations and accounts. Almost none of that work lives in a system. It lives in inboxes, browser tabs, WhatsApp and people’s heads. So the only way to handle more business has been to hire more people.
That is the shape of the industry. It is why the four companies below are worth looking at. They are not our customers and we have no part in what they built. We collected them because they are the honest picture of what is running today.
C.H. Robinson
More than 30 AI agents read emailed quote and capacity requests, price the quote, process the order, classify the freight and set the appointment.
C.H. Robinson newsroom · 12 June 2025→Kuehne+Nagel
AI checks proof-of-delivery photos from road carriers, rejects unreadable or invalid ones and asks for a new one.
Kuehne+Nagel newsroom · 26 March 2024→Hapag-Lloyd
AI reads customer feedback, sorts it by mood and theme, and writes a report every two weeks.
AWS Machine Learning Blog, co-written by Hapag-Lloyd engineers · 5 May 2026→Flexport
A real-time door-to-door pricing engine, voice agents that call carriers, and an agent that audits past customs entries.
PR Newswire, Flexport release · 24 February 2025→C.H. Robinson says its agents deliver “customer-specific price quotes in just 32 seconds”. That is a forwarder, in public, with its name on it. The technology is not a promise any more.
But look at the list again. A global broker. A global forwarder. A container line with its own engineering blog. A venture-backed forwarder in San Francisco. We went looking for the same thing running inside a forty-person forwarding company in India or the UAE, and we did not find it.
What has reached that company instead is noise. A chat box added to software it already owns, and a sales deck with the word AI on every slide.
So we teach people to tell the two apart, free, and we use the same five tests on ourselves. That is the whole reason the AI Playground exists.
How to tell an add-on from an AI-native system →All twelve public examples, with sources →
Technology only counts when it pays for itself
AI is not the point. It is a way to get a result. So we judge the product on three groups of people, and if a change does not show up for one of them, it is not worth buying.
The business
The first credible quote usually wins, so faster answers win more work. Fewer hands on a shipment and fewer mistakes keep more of the margin. And growth stops needing a new hire at every step.
Their customers
An answer in minutes instead of hours. An update before they have to ask for one. The same thread from the first enquiry to the invoice, so nobody has to explain the shipment twice.
The people at the desk
A pricer stops hunting rates and starts pricing. An ops person stops chasing and starts deciding. What goes is the fetching, never the judgement, and the reply still goes out in their name.
What changes for a pricer→That is what we believe, and it is a claim, not a fact. So we publish the customer story with the numbers in it, and we would rather you judged us on that than on this page.
Ask us something hard.
Bring one real email thread from last week. We will run it end to end on a call. You can judge the answer yourself.