Your FedEx account.
Your rates. Your relationship.
Your own FedEx account, your own negotiated rates, your own carrier relationship. FreighAI reads those rates through your credentials.
FedEx, end to end
By email or WhatsApp. FreighAI reads it and pulls out the shipment. Origin, destination, weight, size, service level and terms.
With your own credentials, against your own approved account rates. Not a market rate. Not a resold rate. The price your volume earned you.
Four floors apply: company, carrier, lane and customer. The highest one wins. A price below a floor needs an approval and is logged.
A drafted, priced quote waits for a person. Nothing is sent until someone signs it off.
When the customer says yes, the booking goes to FedEx. The air waybill is created. Tracking comes back. The bill is read when it lands.
What your team can do once FedEx is connected
Every quote is built from the account rates you negotiated. They are read live, at the moment of quoting. Not from a rate sheet that went stale three weeks ago.
Several FedEx services often fit one shipment. The options come back side by side, with transit time and cost. The person approving sees the trade off, not a single number.
The gap between your account rate and your quoted price is the business. Floors are applied before the quote reaches a person. Nothing goes out under priced by accident.
When the quote is won, the booking goes to your FedEx account. The air waybill is created from the same shipment details. Nobody types the job out again.
Tracking comes back against the job, so a customer asking where their cargo is gets a real answer. FedEx invoices are read and lined up against what you quoted. Gaps are raised for a person to look at.
FreighAI holds no commercial relationship with FedEx on your behalf. Your account, your contract, your rate reviews. If you stop using FreighAI tomorrow, none of that changes.
What connecting it involves
- 01
Give FreighAI your FedEx API credentials
The same credentials your account already uses. They are stored encrypted. They are used only to price and book your own shipments. No other customer's work ever touches your account.
- 02
Confirm which account rates apply where
Most forwarders hold different rates across services or origins. We map which of your approved rates apply to which lanes. The right one is then picked on its own.
- 03
Set your floors
Company floor first. Then any carrier, lane or customer floors that differ. This is usually one working session with whoever makes those calls today in their head.
- 04
Agree what the connection covers first
Rates, booking, air waybill creation, tracking and invoice reading are all supported. Some teams switch on quoting first and add the rest later. Decide that before anyone starts building.
- 05
Run it alongside for a fortnight
Quote the way you do now, and let FreighAI draft in parallel. Then compare. The point is to see where it agrees with your best pricer, and where it does not, before anything depends on it.
What the FedEx connection does not do
Worth knowing before you plan around it.
- FreighAI does not negotiate your FedEx rates. It cannot win you a better account rate. What it does is stop you quoting below the one you already have.
- If you do not hold a FedEx account, this connection does nothing for you. Rates are read through your own credentials. There is no FreighAI rate behind it.
- Rate accuracy is only as good as what your account returns. Where the reply is incomplete for an odd shipment, the quote is flagged for a person. It is never guessed at.
- Charges that FedEx adds at invoicing, rather than at rating, will not show in the quote. Reading the invoice catches them later. The quote cannot predict them.
- Reading an invoice is not paying it, and not disputing it. FreighAI lines the bill up against the quote and raises the gaps. Your team decides what to do about them.
- Rate reviews, service problems and claims stay between you and FedEx. FreighAI never sits in the middle of that conversation.
Common questions
Do you mark up our FedEx rates?
No. FreighAI reads your account rates and applies the margin you set. There is no FreighAI margin inside the rate. There is no revenue share on your shipments.
Can other FreighAI customers see or use our rates?
No. Credentials are scoped to your organisation. They are used only to price and book your own shipments. Your negotiated rates are commercially sensitive and are treated that way.
What does the FedEx connection actually cover?
Five things. Rates, booking, air waybill creation, tracking, and reading the invoice. That is the whole of it today, and the page above says what each one does.
How fast is a quote once FedEx is connected?
Where the rate comes back from your account through the API, a drafted and margin checked quote is ready in 10 to 15 minutes rather than one to two hours. That is a property of the rate being reachable by machine. It is not a claim about express freight.
Can FreighAI answer a customer on its own?
No. A person approves every customer facing reply. The draft waits beside the enquiry until someone on your team signs it off.
Does this replace our FedEx portal?
No. Your team can keep using it exactly as they do now. The connection exists so that the daily work does not need it open.
Is the FedEx connection included in the price?
It is scoped and charged for as part of the implementation. We scope the first workflow, integration requirements and implementation plan with your team. You will know what is in scope before any work starts.
See your own FedEx rates come back live.
Bring a real RFQ from last week. We will run it end to end and you can judge the output yourself.